top of page

FREQUENTLY ASKED QUESTIONS

Do you have insurance  in case of loosing the bicycle?

There is no insurance company that works such insurance.

After ten years , renting bicycles I have never had any issues  with this.

The idea is not to leave the bikes out  of your sight  like anywhere in the world,.

If I pick up my bike in Santiago, can I return It  somewhere else?

For now, I only have one location , so it´s not posible, but I if you are heading somewhere else and then you are returning back to Santiago , you can send your bike by bus . This will be TURBUS , OFICINA  BELLAVISTA, you will be charge around $30.000 pesos , and once you return to Santiago , I will give you, your security deposit back.

If my bike breaks down, will you you come over and fix  it for me?

This service is intended for people with some basic bicycle knowledge, so you are expected to know how to change a flat tire , a brake cable or a broken spoke.In all this three years we had never had an issue besides a ripped tire or a couple of flats. after you return your bike , it will go for a complete service ,so chances to break down are extremely rare.

Now rare doen´t mean imposible , so if something happens , we can arrange sending you what ever spare part you need or go to a local bike shop and we settle ones you are back (not flat tires).  

In case that you don´t know how to work on your bike, no problem ! I can train you on the basics .

what tools will you include?

This will depend on how many people are traveling with you, this is because of weight.Basically , you will get:

-a pump

-2 new tubes

-patch kit

-chain cutter

-spoke wrench

and more....

​

​

​

What do I have to bring?

​

this is a short question with a big answer!! So I will try my best to answer it 

You can find any climate in Chile, so it’s essential to find out where you are going and at what time of year.

From Arica to La Serena, weather is usually very nice year round, during the day average 20 degree Celsius and thru the desert it can go down to minus 10 Celsius. So during the day you can where something light and warm clothes at late afternoon.

In the central region if its summer, it’s warm, average 29 Celsius during the day and it can go down to 12 Celsius at night.

From Osorno to the south anything can happen, it can be nice and warm and the all the sudden you can get heavy rains and I’m talking summer.

Avoid bring way to much clothes ¡ this a list of my personal gear that I bring

Clothes and gear for 2 to 3 week trip to Patagonia

-rain jacket and pant, bring a good quality equipment , hopefully light

-2 pairs of thik socks

-1 pair of boots

-a setoff first layer (pants and sweat shirt) you can wear them during the day and also sleep with them ones it gets cold at night . they will stink at some point but the great thing is that whe you wash them , they get dry really quick too.

- 1cycling short

-1 short or best zip-off trousers

-2 shirts technical shirts

-1 polar fleece

-1 jacket

-1 pair of sandals (essentials if you sleep at a camp ground  and have to share a shower with a hundred other dudes.

-a whool hood

-1 pair of sunglasses

-1 swimming shorts

Camping gear

-1 three season tent ( I carry a 3 people tent for two, sometimes is better to keep the most you can inside the tent)

-1 sleeping bag for minus 5 (depends on where I go)

-sleeping bag liner if travelling Patagonia

-air mattress ( make sure  its good , you don’t want to wake up with  a rock in your back)

-pots and pans , there some really nice one , its important you get a good size one , not too small (you will go hungry) not so big , except if you are travelling along someone else.

-1 stove , weather you go with a beer can stove or a very nice petrol stove , make sure you can get cartridges or the type of combustion fluid you need ( we have most of them , here)

I found out that the best thing is to make a stove from a beer can , its cheap , reliable and best of all super light . you can check on how to make one yourself checking youtube and maybe order one from aliexpress.

Carry small portions of :

Oil

Salt

Coffee

Tea

Sugar

-a good knife is a must

Forks,spoons etc..

-flash lights (I always forget to bring mine)

Do you rent camping equipment?

​

Not very frequently , but I do have :

-tents

-pots

​

bottom of page